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ORDERING

Our new peony sales year always starts on 1 February. Place your orders early for best availability. Certain peonies are (sometimes very) limited in supply, or simply just very popular, and we often see these sell out well in advance of the flowering season and even in the first days after opening of our new Catalogue.

Usually, we start digging, dividing, shipping and replanting our peony roots in the first half of September. From this moment onwards, there is an increasing chance that your desired peonies are no longer available.

Everybody can order with us. We ship worldwide, and have customers from Chile to New Zealand and from the USA to Russia. However, our main focus is on Europe. At this moment, not all customers can be allowed to order through the Login on this website. Currently, we can only give access to our Login pages to customers from Europe and neighboring countries on the East (like Russia and Ukraine). We hope to soon be able to give access to all our types of customers.

Due to VAT-regulations and other restrictions, private customers from Ukraine and Russia cannot register as a retail customer in our system but are required to make a wholesale registration on our website..

 

 LOGIN WHOLESALE

 

We invite overseas customers to contact us by e-mail. Upon your request we will give you a quotation or send you our pricelist.

 

SHIPPING

We do not ship our roots in the spring season. We only ship peony roots in the fall season. After November our shipping season is finished, as we only ship fresh and highly vital roots. We will always work out the best time and way for the shipping, together with you. In Europe, this is usually by road trucking, but smaller sized orders can also be sent parcel post.


Wholesale customers outside the EU, please read the column on the right hand side here and contact us if you would like more information.
This information will also be sent to you in our Ordering Conditions specific for your location.

 

-     Customers in the United Kingdom will be continued to be served by us.
The new situation after the Brexit is still very fresh but we will figure this out together in the course of this year.

-     Customers in Russia (and surrounding countries):
We have an agent in Moscow who will be happy to assist you. Please contact us for more information, or mention this when you place your order.

-     Customers in Ukraine: We can help you with making arrangements for transport to get our peony roots delivered to your door.

-     Customers in the USA and Canada with a reasonable order size we can ship orders to directly. For smaller sized orders this will not be very cost effective, and we offer the possibility to join in on a consolidated shipment to our representative who will take care of the domestic shipping to your door.

-     Other overseas and outside EU customers are invited to make direct inquiries by e-mail.

Standard delivery is in black plastic crates (60x40x25 cm) on block pallets, or if the destination requires it in sturdy cardboard boxes with similar dimensions. All roots are packed very carefully in peat and (perforated) plastic bags for the best possible protection and conditioning during transport.

Our wholesale ordering conditions can be sent to you upon your request, and will also accompany our wholesale price list when you will receive this.

 

PAYMENT

To secure your order, you will be asked for a 30% deposit at time of ordering. Payment of this deposit within 14 days or your order will be cancelled. Further prepayments will be very welcome, but not demanded until you receive your final invoice at shipping time.

Preferred payment by wired bank transfer. Our full bank account details are:

- (IBAN) Bank account no. =  NL66RABO01446.43.812
- SWIFT (BIC) code = RABONL2U
- Name and place account holder =  Warmerdam Paeonia B.V. in Oude Wetering (The Netherlands)
- Name of Bank = Rabobank Groene Hart Noord
- Address of Bank =  Het Oog 1, 2371 TZ in Roelofarendsveen (THE NETHERLANDS)
- Our Chamber of Commerce No. = 76924297

We also accept PayPal-payments. Please mention if this is your preferred way for payment when you place your order, and we will send you a PayPal payment request when we require payment from you.

Please be informed that all bank transfer service charges, and other money transfer costs, are for buyer’s account always. PayPal also charges costs, depending on your location (5,4% for Eastern Europe, Russia, Ukraine and overseas destinations and 3,9% for European locations).